Cancellation Policy

How do I cancel an order on Viralit.in?

• If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order. Simply email us at contact.viralitin@gmail.com with your order number mentioned in the subject line.
• In case you would like to cancel the order after it is dispatched, you can simply refuse to accept the order and inform us of the same via email. 

Note: Personalized product orders cannot be cancelled / refunded once the order is processed, but in case you still wish to cancel the order, you will be charged the designing charges from the prepaid amount, if applicable.



Return Policy:

We offer easy and hassle-free exchange or returns for NON-Personalized products. The same needs to be conveyed to our team within 7 working days of receiving the package. The product must be unused, in its original packaging, and in saleable condition.

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before you open the packet, please refuse to accept the package and return the package to the delivery person.
Return is not applicable for bulk or corporate orders.

Certain products (socks, hoodie, eye masks etc.) where personal hygiene is a part of the product use case are not applicable for return. For such products, this note is mentioned directly on the product page.